To request a Break even transfer, make sure you have verified your professional account. If you haven’t, check our article on how to pass the verification (KYC) to proceed.
Once the verification is passed, go to the Context menu and choose Wallet. Here you will see a list of your Artistclubs, event campaigns, and music albums. Find your event campaign with To be confirmed status.
To be able to confirm the campaign and request the transfer, you need to raise at least 20 USD/EUR/GBP. Once the payout is available, the Payout button turns black. Click on that button. On this page, set the exact date and time when the event starts and enter your bank account details. After, press the Request payout button. You will receive an agreement within 24 hours to your email.
Make sure you have entered the correct email during the registration. You can check and edit it in the Profile settings > Login and password section. Please check your Spam folder if you can’t find the email.
Once you sign the money transfer agreement, your campaign will be confirmed. Wait for one to five business days to get the money.