Fans

General information

• What is a Fan account?
• What can I do as a Fan?
• Is it free to sign up with a Fan account?

My account

• How to change my name, email or password?
• How to customize my profile link?
• I forgot my password, what should I do?
• How is my personal data protected?
• How to delete my account?

Artistclubs

• What is a Free and Premium Artistclub membership?
• How many Artistclubs can I join?

Music library

• Can I listen to all music on the platform via subscription?
• Can I listen to music for free?

Event campaigns

• How can I buy tickets?
• An event campaign hasn't reached its Confirmation point. How do I get a refund?
• Can I buy tickets to several campaigns simultaneously?
• Can I give my ticket to another person?
• Can I change my ticket type to a different one?
• How do I access an online concert?

See all 15 articles

Payments

• Is it secure to purchase on Show4me?
• Where can I find all my purchases?
• In what currency am I going to be charged for a purchases I make?
• Can I buy a ticket to a concert campaign if I am not registered as Fan?
• What is the minimum age to make purchases on the platform?
• When will I be charged?

See all 9 articles