Fans

General information

• What is a Fan account?
• What can I do as a Fan?
• Is it free to sign up with a Fan account?
• Are Fan and Pro accounts different?

My account

• How to customize my Fan account?
• How to edit my name, email or password?
• I forgot my password, what should I do?
• Can I post content in my profile?
• How can I interact with Pros and other Fans?
• How to delete my account?

Artistclubs

• What is a Free and Premium Artistclub membership?
• How many Artistclubs can I join?

Music library

• How to add music to my Library?
• Can I listen to all music on the platform via subscription?
• Can I listen to music for free?

Event campaigns

• How to tip an artist during an online event
• How to find tickets I bought?
• How to buy concert tickets?
• An event campaign hasn't reached its Confirmation point. How do I get a refund?
• Can I buy tickets to several campaigns simultaneously?
• Can I give my ticket to another person?

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Payments

• Is it secure to purchase on Show4me?
• Where can I find all my purchases?
• In what currency am I going to be charged for a purchases I make?
• Can I buy a ticket to a concert campaign if I am not registered as Fan?
• What is the minimum age to make purchases on the platform?
• When will I be charged?

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Moments

• What are Moments?

Playlists

• How to create and manage my Playlists?
• What is a maximum number of tracks per playlist?